Customer Service
Contact us
You are always to contact us - email: usa@kingslandequestrian.com
We will reply within 72 hours in weekdays.
Visit us
Kingsland shop at Wellington International
14440 Pierson Rd
Wellington, Fl 33414
Size chart
Size chart here (opens in a new window)
Terms and conditions
You find our terms here
Shipping
We ship in most parts of US, shipping costs will show at the check-out flow.
Free Shipping
Right now we offer Free Shipping on orders above $50 (in USA).
Taxes
All applicable sales taxes and any other applicable taxes will be applied to your purchase prior to payment. Kingsland is not liable, to the extent permitted by law, for any subsequently incurred taxes, including but not limited to Duties or Use Taxes.
Returns
If you would like to return any of the items that you have received, we offer 30 -days return policy, valid from the day you receive your order. Please contact customer service if you would like to return your order. Please use our return form when sending back the items.
All items returned must be in the same condition as when received, and must have all tags, including original packaging materials and order slip and reference number.
When we receive your items and the return conditions are met, the return will be processed within 10 working days. You will receive an email from us and the funds will be refunded to you, in the same way, as payment was made.
All returns, including shipping costs and arrangements are the customer's responsibility.
Mark your package as "return package"
Return address:
Kingsland shop at Wellington International
14440 Pierson Rd
Wellington, Fl 33414
Please note.
All items must be returned to our shop address. Unfortunately, we cannot accept packages sent without delivery or to parcel shops.
You can also return directly in the store, remember your order slip.
Return label
You have to book, get a label, and hand in the return package to your local UPS Shop. You can find the nearest shop on UPS website.